FeatBit Support
The support hub for FeatBit customers

Talk to FeatBit, in your workspace.

Open a ticket, follow up, and chat with the FeatBit support team in real time. Every ticket is private to your workspace — teammates in the same workspace see the thread, no one else does.

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Support room
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FeatBit Support
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Who can sign in?

FeatBit Support uses your FeatBit account. How your team collaborates on tickets depends on where your FeatBit lives.

SaaS customers

Using app.featbit.co? Just sign in. Your support workspace shares the same members as your FeatBit workspace — everyone on your team sees the tickets you open here.

Sign in

Self-host customers

Running FeatBit on your own infrastructure? You have two options:

  • Sign in with any FeatBit account
    Fastest path. Members of your self-host workspace aren't synced here, so only whoever signs in can see the tickets.
  • Get a dedicated support workspace
    We provision a private workspace for your team so members can collaborate on tickets together.
Contact contact@featbit.co